> For the complete documentation index, see [llms.txt](https://docs.neevcloud.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.neevcloud.com/neevcloud-account/getting-started-with-neev-account/create-and-activate-neevcloud-account/customer-validation-process-for-indian-customers/if-you-are-not-a-primary-contact-in-neevcloud-account.md).

# If you are not a Primary Contact in NeevCloud Account

To finalize customer KYC validation, You need to establish contact with your authorized primary contact or admin user and complete customer validation.