# How to raise the ticket in the NeevCloud

## Raising a Ticket in NeevCloud

**Sign in** to your NeevCloud account to access the **NeevCloud** **dashboard**.

Navigate to the left side panel of the Neevcloud dashboard and click on the **Support** option.

After clicking the Support option, you will be redirected to the **Neevcloud Support Ticket page**

Select the top-right corner and click on "**Submit a ticket**".

**Fill in the required details in the form.**

Requester:- Enter the registered mail ID.

Subject:- Briefly describe the issue or request.

Type:- Choose the type level (e.g. Question, Incident, Problem)

Priority:- Choose the priority level (e.g. Low, Medium, High, Urgent)

Product:- NeevCloud

Description:- Provide a detailed explanation of the issue or request.

Attach any relevant files or screenshots to support your ticket (if necessary).

Click the "**Submit**" button to raise the ticket.

After clicking the submit button, you will see this type of page:

Your ticket will be reviewed, and you will receive updates via email.

Once these tasks are complete, you may **close the ticket**.

**Click the** [**link** ](https://docs.neevcloud.com/neevcloud-products/support)**and follow these steps**