How to raise the ticket in the NeevCloud

Raising a Ticket in NeevCloud

Sign in to your NeevCloud account to access the NeevCloud dashboard.

Navigate to the left side panel of the Neevcloud dashboard and click on the Support option.

After clicking the Support option, you will be redirected to the Neevcloud Support Ticket page

Select the top-right corner and click on "Submit a ticket".

Fill in the required details in the form.

Requester:- Enter the registered mail ID.

Subject:- Briefly describe the issue or request.

Type:- Choose the type level (e.g. Question, Incident, Problem)

Priority:- Choose the priority level (e.g. Low, Medium, High, Urgent)

Product:- NeevCloud

Description:- Provide a detailed explanation of the issue or request.

Attach any relevant files or screenshots to support your ticket (if necessary).

Click the "Submit" button to raise the ticket.

After clicking the submit button, you will see this type of page:

Your ticket will be reviewed, and you will receive updates via email.

Once these tasks are complete, you may close the ticket.

Click the link and follow these steps