# Designated Point of Contact NeevCloud has officially designated a Point of Contact (PoC) for CERT-In. Full details — including name, designation, official email, mobile number, office phone, and office address — have been formally submitted to CERT-In at . All CERT-In communications, compliance directions, and regulatory queries are routed exclusively through this designated individual. The PoC is reachable outside business hours for critical communications and escalates all CERT-In directions internally to the Incident Response Lead and CISO. The designation is reviewed annually and updated immediately upon any personnel change. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.neevcloud.com/neevcloud-guide/neevcloud-cert-in-compliance/designated-point-of-contact.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.