# VM Portability and Migration Guide At NeevCloud, we understand the importance of VM portability for customers who may need to migrate or back up their virtual machines to other platforms like AWS, Azure, or private clouds. We provide support for exporting VM images in industry-standard formats. {% hint style="info" %} Note: Before migrating, ensure the target platform supports the chosen image format. For help with importing to AWS, Azure, or another cloud. {% endhint %} **Supported Export Formats: QCOW2, RAW** These formats are widely accepted for importing VMs into other cloud platforms. How to Request VM Export To request a VM export: 1. Open a support ticket via our customer [portal ](https://docs.neevcloud.com/neevcloud-products/support)or email support. 2. Include the following details in your request for processing: * VM ID * Public IP or Internal Reference * Preferred Image Format (QCOW2 or RAW) Our team will validate your request and provide a secure download link for your VM image. VM export requests are handled securely and typically completed within \[24-48 hours]. Download links are time-bound for security. **Example Ticket Request Format** Subject: VM Export Request. VM ID: \ VM IP: \ Preferred format: QCOW2 / RAW --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.neevcloud.com/neevcloud-products/snapshots/vm-portability-and-migration-guide.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.