> For the complete documentation index, see [llms.txt](https://docs.neevcloud.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.neevcloud.com/neevcloud-products/support/raising-managing-tickets.md).
# Raising/Managing Tickets
## Raising a Ticket in NeevCloud
Follow these steps to raise a ticket in NeevCloud:
### Login Neevcloud account
Log in to your **NeevCloud** [**account**](https://my.neevcloud.com).
Navigate to the **Support** section.
### Click the submit ticket
Select the top-right corner and click on "**Submit a ticket**".
### **Fill in the required details**
**Fill in the required details in the form.**
Requester:- Enter the registered mail ID.
Subject:- Briefly describe the issue or request.
Type:- Choose the type level (e.g. Question, Incident, Problem)
Priority:- Choose the priority level (e.g. Low, Medium, High, Urgent)
Description:- Provide a detailed explanation of the issue or request.
Attach any relevant files or screenshots to support your ticket (if necessary).
Click the "**Submit ticket**" button to raise the ticket.
After clicking the submit button, you will see this type of page:
Your ticket will be reviewed, and you will receive updates via email.
Once these tasks are complete, you may **close the ticket**.
