> For the complete documentation index, see [llms.txt](https://docs.neevcloud.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.neevcloud.com/neevcloud-products/support.md).

# Support

The support portal is the primary channel for submitting, tracking, and managing service requests in NeevCloud. All ticket updates, escalation handling, and closure status are maintained here.

Use this section to raise a new ticket, review existing requests, and follow support progress through the portal.