# Customer Validation Process for Indian Customers As per the recent directions issued by the **Indian Computer Emergency Response Team** (**CERT-In**) under the Information Technology Act, 2000, specifically related to information security practices, prevention, response, and reporting of cyber incidents for Safe & Trusted Internet \[] (dated April 28, 2022), Data Centres, Virtual Private Server (VPS) providers, and Cloud Service providers are obligated to maintain accurate and validated contact information, including names and addresses, of their subscribers. Accordingly, it is required that at least one primary contact within the NeevCloud account completes our Customer Validation KYC process. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.neevcloud.com/neevcloud-account/getting-started-with-neev-account/create-and-activate-neevcloud-account/customer-validation-process-for-indian-customers.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.